Privacy Policy.

Who we are

Sendero Medical Concierge ("Sendero," "we," "our") is a medical and longevity program coordination company based in Los Cabos, Mexico. We are not a medical provider, hospital, or insurance carrier. We coordinate travel, hospitality, and introductions to independently licensed providers.

Information we collect

• Contact details you provide (name, email, phone, country of residence).
• Screening and intake information you share so we can match you with appropriate providers (health goals, medical history, medications, prior treatments).
• Travel and stay preferences (arrival dates, party size, accommodation needs).
• Basic technical information from your visit to this website (device, browser, pages viewed) used to operate and improve the site.

We collect health-related information only when you choose to share it as part of a screening, quote, or coordination request.

How we use your information

• To respond to inquiries and prepare quotes or itineraries.
• To coordinate appointments, transportation, and accommodations on your behalf.
• To introduce you to vetted providers who may be appropriate for your goals.
• To communicate logistics, follow-ups, and post-visit coordination.
• To comply with applicable laws and to protect the safety of our clients and team.

Sharing with providers and partners

With your consent, we share the information necessary for a provider, hotel, or transportation partner to deliver the service you have requested. Independent medical providers are responsible for their own records and privacy practices once you become their patient.

Data retention

We retain coordination records for as long as needed to provide our services, support follow-up care logistics, and meet legal or accounting obligations. You may request deletion of records we control by contacting us.

Your choices

You can request access to, correction of, or deletion of the personal information we hold about you. You can opt out of non-essential communications at any time by replying to any message from us or using an unsubscribe link.